Looking for Food Trucks in the Klickle app?
If you're viewing this article then we assume you love food trucks. We also love food trucks and greatly value all the food trucks partnering with us. We've created this article to help with food truck questions you may have.
If at the moment you are not seeing any trucks in the Klickle app on either the Today Screen Feed or the Map, then the most likely reason is that no truck using Klickle is currently out serving at the present time.
If you know that a particular truck on Klickle is serving at the present time, then that truck has not made their location known on the app. This could be due to a variety of reasons. Below are a series of scenarios that may have occurred along with some possible solutions.
Scenario 1. The truck forgot to set their location in the app
Solution: Stop by, say hello and remind them you want to see their location on the Klickle app
(NOTE: Using the Klickle app, there are various ways to contact the truck. In person is always best but though the Klickle app you can navigate to the truck's business details page within the app and then tap either the call icon (phone image) to call the truck or the website icon (globe image) to navigate to the truck's website for additional contact information)
Scenario 2. The truck just arrived at the location and hasn't had an opportunity to set their location
Solution: Truck owners typically arrive to their locations early to get ready for serving. It's possible that the truck just arrived will set their location in the app soon. Truck locations in the Klickle app are real time and require the truck to be present in their serving location before they post. Many times a truck operator will not set their location until they are actually ready to serve food.
Scenario 3: The truck is not listed on the Klickle App
Solution: You can verify this for looking for the truck's name in the business list. To access the business list, open the app and tap the business icon in the top left of the screen. This will pull up a complete list of businesses within you area.
Do you wish for your favorite truck to be on Klickle? Contact the truck and let them know you wish to see them on Klickle. If they have questions please direct them to the Klickle website where they may get in contact with us. You can also let us know you wish to see a particular truck on the app and we can try reaching out to them.
Scenario 4. The truck is serving a private event and didn't wish to make their location known
Solution: Be aware that truck locations posted in the Klickle app are serving times open to the public. If the event is private the truck will simply not post. You can't really do anything about this but be aware you may likely be able to host a private event of your own. Try checking out the truck's website for more information on their availability and catering options.
Scenario 5: Poor internet connection has made setting their location impossible
Solution: This is very unfortunate but it does happen. You may be able to find information about a particular truck's location on the truck's website as that information is posted by many truck owners prior an event.
We do not control whether a truck appears on the app, we provide a tool for the truck to make themselves appear on the app. If you find that a truck you follow is not regularly posting, then please reach out to the truck and let them know you are interested in seeing their location on Klickle. Many times we've found that in the busyness of setting up, the truck operator merely forgot to post their location. We are sure your followed trucks would love to hear from you so feel free to offer them a friendly reminder to keep posting their location on the app and if they are posting, then let them know how much you appreciate them!
Please feel free to contact us with any other questions regarding food trucks and we would be happy to help!